---
title: "Troubleshooting Common Installation Errors"
canonical: "https://help.innovyze.com/space/xps/19662648/Troubleshooting%20Common%20Installation%20Errors"
format: markdown
---
This page provides troubleshooting information for the common errors you may encounter when installing the application. Before accessing the advanced network diagnostic topics listed below, visit the page [License Troubleshooting Guide](https://help-innovyze.atlassian.net/wiki/spaces/xps/pages/19662614) to address common licensing related issues. For most driver related issues, it can be fixed by performing [Manual Installation](https://help-innovyze.atlassian.net/wiki/spaces/xps/pages/19660804).

Click the following topics for advanced network diagnostic:

- [Error 3: Dongle not found](https://help-innovyze.atlassian.net/wiki/spaces/xps/pages/19662630)
- [Error 12: Driver not installed](https://help-innovyze.atlassian.net/wiki/spaces/xps/pages/19662622)
- [Error 70: XPSTR_SUPERPRO_NO_LICENSE_AVAILABLE](https://help-innovyze.atlassian.net/wiki/spaces/xps/pages/19662626)
- [Error uninstalling XPSWMM](https://help-innovyze.atlassian.net/wiki/spaces/xps/pages/19662634)
- [Troubleshooting your Sentinel SuperPro lock](https://help-innovyze.atlassian.net/wiki/spaces/xps/pages/19662618)
- [Error Could not find matching dongle](https://help-innovyze.atlassian.net/wiki/spaces/xps/pages/19661906)