---
title: "Deactivating the Fixed License"
canonical: "https://help.innovyze.com/space/IPL/12222557/Deactivating%20the%20Fixed%20License"
format: markdown
---
If the software is being moved to another machine, the current machine requires a Deactivation Key before transferring the license. Once the license is deactivated, the current license key becomes invalid and cannot be used again on the same machine. When the online licensing system receives the deactivation key of the current installation, a record of the deactivation key is stored for future reactivation attempts. Should a license key be requested on another system, a new license key will be generated on the Innovyze website and a confirmation email will be sent to the registered email account. If a product needs to be reinstalled in the same system, there is no need to deactivate the installation, as reentering the CD key, serial number, and license key will still work.

> ⚠️ Please note that a Deactivation Key is required when transferring Fixed Seat Licenses between computers.

## Deactivating your existing license

To deactivate the existing license by generating a *Deactivation Key*, perform the following procedures:

1. Login with administrator rights.
2. From the **Start***** ***menu, navigate to **Programs** and then select the product name of the existing license and launch** Innovyze Product License** by clicking the **Innovyze Product License Client***. *If the **Innovyze Product License Client **cannot be found*, *please* *go to STEP 4.  
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3. Set the **Installed Product** drop-down menu to the existing product name. Please go to STEP 7.  
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4. Launch the product and click the product **Help** menu.
5. Select the **About** menu item to bring up the About dialog box.
6. Click the button labeled as **License Details** to bring up the **Innovyze Product License** dialog box.  
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7. At the lower right-hand corner, click the vertical tab labeled as **Deactivate License**. If the vertical tab does not appear on the **Software License** dialog box, please upgrade the software to the latest version by visiting the Innovyze website [https://archive.innovyze.com/updates/](https://archive.innovyze.com/updates/) and go to STEP 2.  
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8. Follow the instructions in the tab to generate the Deactivation Key.
9. Submit the Deactivation Key online.