---
title: "InstallShield interrupted before ILA could be installed"
canonical: "https://help.innovyze.com/space/ILA/11567211/InstallShield%20interrupted%20before%20ILA%20could%20be%20installed"
format: markdown
---
### Error

The wizard was interrupted before Innovyze License Administrator could be completely installed.

You system has not been modified. To complete the installation at another time, please run setup again.

### Resolution

This is a general install error that may indicate any of the following problems:

- The installer was run without local admin privilege – check Windows Management settings.
- An antivirus interrupted the installer – check antivirus logs and see our pages about [Cylance](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.innovyze.com%2Fdisplay%2FILA%2FCylance%2Bblocks%2BInnovyze%2BLicense%2BAdministrator&data=05%7C01%7Cabraham.toribio%40autodesk.com%7C06bf9f2cc5de4fc57c0208dafe31e1a2%7C67bff79e7f914433a8e5c9252d2ddc1d%7C0%7C0%7C638101787430628908%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=RO78z5xwZz6dwIOFsjhmRRo%2BfDCrWLR%2B5wWhqL%2FTe7g%3D&reserved=0) and [SentinelOne](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.innovyze.com%2Fpages%2Fviewpage.action%3FpageId%3D58670242&data=05%7C01%7Cabraham.toribio%40autodesk.com%7C06bf9f2cc5de4fc57c0208dafe31e1a2%7C67bff79e7f914433a8e5c9252d2ddc1d%7C0%7C0%7C638101787430628908%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=st%2FWBlSUM1gT0ApB6pdRA6n%2FfK8AKznHQmm1I8sFkZo%3D&reserved=0).
- Windows Installer RDS Compatibility issue – sometimes occurs due to issue in Windows OS, most common in Windows Server 2012, 2012 R2, 2016 and 2016 R2. [Temporarily disable RDS](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhub.acctivate.com%2Farticles%2Ffixing-windows-installer-coordinator-hanging&data=05%7C01%7Cabraham.toribio%40autodesk.com%7C06bf9f2cc5de4fc57c0208dafe31e1a2%7C67bff79e7f914433a8e5c9252d2ddc1d%7C0%7C0%7C638101787430628908%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=VZfIlZjRpske0G34rjFGKv4zxVbEiZxBQN9qUeXHObY%3D&reserved=0) to resolve the issue.