---
title: "Troubleshooting Known Issues"
canonical: "https://help.innovyze.com/space/ILA/11567157/Troubleshooting%20Known%20Issues"
format: markdown
---
The following list are known issues with the Thales based licensing system:

> Macro (children)

If you encounter any issues not listed here, or finding it difficult to troubleshoot your issue, [contact Innovyze](https://innovyze.force.com/support/)<span style="color: #5f6062"> Technical Support </span><span style="color: #5f6062">to help you.</span>