---
title: "Apply Software License"
canonical: "https://help.innovyze.com/space/ILA/11567144/Apply%20Software%20License"
format: markdown
---
The **Apply Software License** option in the  [Innovzye® License Administrator](https://help-innovyze.atlassian.net/wiki/spaces/ILA/overview) (ILA) downloads a new software license onto the machine via an **Entitlement ID** **(EID)** provided by Innovyze Licensing.

**Note:** Innovyze Licensing provides an email with the **Entitlement ID (EID)** listing the product name, and the EID. For example:

| **Product Name** | **EID** |
| --- | --- |
| Innovyze Product Name | <span style="color: #333333">8eb40012-9ebc-430c-9fca-76e6d70e6614</span> |

Software licenses should be applied on different machines depending on the [Type of License](https://help-innovyze.atlassian.net/wiki/spaces/ILA/pages/11567178) applied.

The ILA will validate the date and time of the machine the license.

### To install a new license: 

1. Run the ILA from the Windows Start menu.
2. Select **Apply a Software License** and click **Next**.> Macro (inline-media-image)
3. Enter the **Entitlement ID (EID) **in the space provided.
4. Click **Apply **to install the software license configuration onto your machine.
  - (Version 1.7 onward) For a fixed license, the ILA automatically synchronizes the newly applied license, allowing the license to be seen in the [View Available and Unavailable Licenses](https://help-innovyze.atlassian.net/wiki/spaces/ILA/pages/11567140) task (once step 6 is completed).
  - (Version 1.6 and earlier) For a fixed license only, answer "**Yes**" to the prompt to "**Synchronize the newly applied license**," this will allow the license to be seen in the [View Available and Unavailable Licenses](https://help-innovyze.atlassian.net/wiki/spaces/ILA/pages/11567140) task (once step 6 is completed).
5. For a fixed license only, answer "**Yes**" to the prompt to "**Restart the ILA**", this will restart the ILA and the newly applied license will be visible in the [View Available and Unavailable Licenses](https://help-innovyze.atlassian.net/wiki/spaces/ILA/pages/11567140) task.  
(Version 1.6 and earlier) If "**No**" was selected, then the license will not immediately appear in the [View Available and Unavailable Licenses](https://help-innovyze.atlassian.net/wiki/spaces/ILA/pages/11567140) task until one of the following occurs:
  - For a Network (Floating) license, a restart of the ILA is required.
  - For a Standalone (Fixed) license, the ILA must be closed and the related Autodesk Water product launched before launching the ILA.

> ⚠️ **Warning**
> ⚠️ 
> ⚠️ Unable to Apply a License:  Multiple Customer IDs found.  When activating an EID, a check of the Customer ID will occur. Adding a mismatched license to an existing ILA will lead to missing licenses.  Please contact Innovyze Licensing Support immediately to resolve the issue.