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  • If you are upgrading to a major release, for example from 2018 to 2019, then you will need a new *.xcf file. This is generated by Innovyze and sent to your company contact person at the beginning, or after the InfoCare is renewed for your account. If you cannot locate the *.xcf file, please contact support@innovyze.com

  • You will not need a new *.xcf file for minor releases, for example from 2019.1.1 to 2019.1.2. When asked for the *.xcf file during installation, you can find it at:
    Image Added

  • If you are upgrading a network license, you only need to upgrade the client computers. There is no need to reinstall the network server in most cases.