When portal registration is approved, you should receive an email with login credentials. To locate and download InfoWorks ICM, log in to the support portal and click on the ‘Downloads’ page, then select the ‘Storm, Sewer, Flood Software Downloads’ option.

From there, select InfoWorks ICM:

On the InfoWorks ICM downloads page, click on the InfoWorks ICM Workgroup Client to initiate the download. Once downloaded, run the install as you would for any other software, clicking through the prompts until it is finished.