The InfoWorks ICM Help can be accessed both when the software is open or closed. If ICM is open, find the Help from the Help menu:

If ICM is not open, the Help can be accessed from the Start menu:

With the Help open, access the table of contents, index, or search for specific topics:

The ICM Help is very robust with a wealth of information and detail about the features and functionality of the software. In addition to the Help, the Knowledgebase has a host of articles available that cover topics in more depth, include more “how-to” instructions, and answer common support questions in more detail. The Knowledgebase can be accessed from the support portal:

Once in the Knowledgebase, topics can be searched by keyword or software product.