Welcome to the InfoMaster Helpfile

This helpfile contains Help Documentation and is a central hub for all things InfoMaster!

Please browse through the contents of the Reference Library by using the contents tree on the left of the Wiki page or by using the search tool option on the left sidebar! 

Make Your Job Easier with InfoMaster - Check Out this Brief Demo

Discover some of the many benefits of InfoMaster:

  • Provides a universal way to prioritize linear and non-linear facility types using geospatial features in the familiar ArcMap interface
  • Directly integrate with Cityworks, Cartegraph, infraMAP and Lucity and interface with other leading CMMS software
  • Choose from the non-homogeneous Markov chain process (NHMC), non-homogeneous Poisson process (NHPP), Linear Extended Yule Process (LEYP), Weibull, Herz, and Cox proportional hazards pipe failure modeling techniques
  • Improve visibility of utility assets and operations
  • Make well-informed and action-oriented decisions
  • Automate asset renewal, rehabilitation and replacement processes
  • Establish a prioritized capital replacement plan
  • Reduce service costs and system vulnerabilities
  • Support predictive network maintenance “fix before break” strategy
  • Optimize capital improvement plans
  • Optimize maintenance and repair
  • Optimize sustainable infrastructure asset management
  • Enhance system integrity
  • Improve quality of service