This online helpfile is the main source for technical/how-to InfoAsset Planner information. However, if you cannot find the information you are looking for here, then you may utilize the following resources.
Contact - Users who are up-to-date on their maintenance can always reach out to Innovyze Technical Support to talk to an Innovyze engineer.
Knowledge Base and User Forum - The Innovyze website contains many InfoAsset Planner related blog posts on specific areas of the software. The blog posts are also a great way to find out what other InfoAsset Planner users might be doing. Innovyze has recently started to share technical knowledge, articles, and FAQ in its Knowledge Base application also. You must have an up-to-date Innovyze login in order to access these technical resources.
Updating InfoAsset Planner - Asset Management is a relatively new area of expertise which is always changing. Keep up-to-date on the latest InfoAsset Planner updates to utilize the latest InfoAsset Planner tools and features!
Installation and Licensing - For help on installing and licensing InfoAsset Planner, please see this page or our website.
InfoAsset Planner as an Enterprise Database - InfoAsset Planner databases may be created and run as an enterprise geodatabase. As an enterprise geodatabase, there are a number of additional items users should consider and questions which are generally asked.
Getting Started - This page contains a few downloadable resources for getting started with InfoAsset Planner.
Webinars - The recorded webinars below cover different topics related to asset management. Innovyze hosts webinars anyone may sign up and watch to receive professional development credits. To learn more and sign up for an upcoming webinar, click visit www.innovyze.com/education/webinars.