You can reach Innovyze Technical Support in the following methods

Call us at:

(available Monday through Friday)



Technical Support (USA):

(626) 568-6869

Technical Support (UK):

+44 (0)1491 821 460

Technical Support (AUS):

+61 (0)5506 5700


(626) 568-6870

Email us at:

Contact Type


Technical Support Email:

Sales Email:

Write us at:



Innovyze Inc (USA):

605 East Huntington Drive, Suite 205

Monrovia, CA 91016

United States of America

Innovyze Ltd (UK):

Kestrel House

Howbery Park


Oxfordshire, OX10 8BA

United Kingdom

Innovyze Pty Ltd (AUS):

Suite 38, 75 Wharf St

Tweed Heads

NSW 2485


Visit us on the web:



Innovyze Internet:

Innovyze Blog:

Innovyze Forums:

Innovyze Twitter:

If you contact Innovyze by telephone, you will be asked to supply a number of details:

  • Your name
  • Your company
  • Innovyze product name and version number
  • Operating system on which the software is running
  • The level of urgency of the problem
  • A brief description of the enquiry, fault, or problem

If you contact Innovyze support team by fax or e-mail, please include all the above information. It will help us to deal with your request more quickly.

We will also seriously consider your suggestions for future versions of all Innovyze Products.

For international support, please contact your local Innovyze certified agent.

Please Note:

Do not forget to renew the Annual Maintenance Agreement (Subscription Program) to take full advantage of future enhancements, product updates/upgrades.